Returns & Exchange Policy
Return & Exchange Policy
We have a 15-day return policy. All returns must be sent back within 15 days of receipt. We reserve the right to refuse returns that are worn, altered, washed, or damaged. All tags must be fully attached at the time of return including the hygienic liner in the bottoms.
Returns are subject to a return label fee, which will be deducted from the refund amount and may take up to 10 business days to process.
Beauty products, sunglasses, sale items, and hair accessories are all FINAL SALES. No refunds, no exceptions.
Please note that there are no returns/refunds for items that are 15% or more.
Exchanges for other styles or sizes are permitted within 15 days of purchase. Reach out to firstname.lastname@example.org to request RA (Return authorization) number. Please state the reason and item/items you would like to exchange your purchase for.
We reserve the right to refuse exchanges that are shipped after the 15-day grace period, worn, altered, washed, or damaged in any way. All tags must be fully attached at the time of return including the hygienic liner in the bottoms.